Control remote repair sessions with customer, device, grant, and signal state in one place.
This is the production-facing workstation for attended support: bootstrap K8s relay sessions, issue short-lived grants, pull live frames from the Windows endpoint agent, and queue typed control actions with an audit trail.
Active repair job
Create or select an attended session first.
Access grants
One-time code for the endpoint launcher.
Issue a customer code so the endpoint can connect without exposing grant tokens.
not selected
Issue a technician grant to join the relay from the UI.
not selected
Device grants are created when the customer code is claimed. Legacy direct grants remain available for local smoke tests.
Remote device viewport
Screen frames return through the real relay signal path and render here from the consented endpoint agent.
No frame yet. Request a frame, run the endpoint agent on the customer device, then poll technician signals.
Remote tools
No endpoint response yet. Request a frame, diagnostic, or control action, run the device worker, then poll the technician queue.
No diagnostic result has been persisted for this session yet.
AI repair copilot
Draft technician guidance and customer-safe updates. Every proposal remains approval-gated and writes an audit record when PostgreSQL is configured.
K8s relay state
Bootstrap the relay to create the backing session entry.
Audit signal timeline
No relay signals have been pulled into the cockpit yet.